Privacy Policy

1. Personal Data

ALLOCAB is committed to protecting the personal information provided by users (hereinafter referred to as “Personal Information”). Accordingly, ALLOCAB undertakes to respect the confidentiality of all Personal Information communicated by its users. This section explains:
(i) how Personal Information is used;
(ii) how users can correct, modify, or delete the Personal Information ALLOCAB holds about them;
(iii) to whom ALLOCAB may disclose it; and
(iv) the security measures implemented to ensure its protection.

1.1 Purpose of Data Collection

Personal Information is processed by ALLOCAB for purposes of user profile management, marketing and statistical analysis, and service quality monitoring — all aimed at providing the most relevant and efficient services.

ALLOCAB may also use Personal Information to send users emails or text messages containing communications or information related to ALLOCAB, its services, or its offers — which the user acknowledges and accepts.

In accordance with the General Data Protection Regulation (GDPR), users have the right to access, rectify, delete, and object to the processing of their personal data.
To exercise these rights, users must send a written request to the following address:
66 avenue des Champs-Élysées, 75008 Paris, France.

In compliance with the French “Informatique et Libertés” Act of January 6, 1978, ALLOCAB has declared its personal data collection and processing activities to the CNIL under registration number 1594855.

All Personal Information is transmitted to and stored by ALLOCAB’s hosting provider, whose servers are located in Belgium and the United States. Their contact information can be found on the Platform under “Legal Notice.”

1.2 Access to Personal Information

Users can access their Personal Information at any time via the “My Account” section using their registered email address, username, and password.

Users may also exercise their GDPR rights by sending a written request to:
66 avenue des Champs-Élysées, 75008 Paris.

ALLOCAB’s CNIL declaration number remains 1594855, and data hosting conditions are identical to those outlined above.

1.3 Disclosure to Third Parties

ALLOCAB may disclose Personal Information to legally authorized entities or authorities, insofar as such disclosure is required or permitted by law, or when necessary to comply with applicable regulations, or to protect the rights and safety of ALLOCAB, its employees, clients, or other parties.

In cases of business transfers, reorganizations, or liquidation, ALLOCAB may transfer user data to third parties, in which case users will be notified if a different privacy policy applies.

Personal Information may also be shared with third-party contractors bound by agreement with ALLOCAB for tasks necessary to manage user profiles or deliver services.

Except with explicit consent at the time of data collection, ALLOCAB will not transmit Personal Information to its partners for marketing or solicitation purposes (electronic, postal, or telephone).

Users may withdraw consent at any time by sending a written request to:
66 avenue des Champs-Élysées, 75008 Paris.

1.4 Data Retention

Personal Information will only be retained for the period strictly necessary to manage the user relationship established via the Platform and will not exceed the active lifetime of the user’s account.

Any account remaining inactive (no service booking) for 15 consecutive months will be automatically closed, and all related data permanently deleted, unless otherwise instructed by the user.

1.5 Security

ALLOCAB has implemented appropriate security measures to protect its data systems and prevent Personal Information from being altered, damaged, or accessed by unauthorized parties.

1.6 Confidentiality

When creating an account, users select an email address and password, which are required for each login. Personal Information is password-protected so that only the user can access it.

ALLOCAB recommends that users do not share their credentials and remember to log out and close their browser after each session, especially when using shared devices.

Users are solely responsible for maintaining the confidentiality of their passwords and for any actions taken under their account by third parties who may have gained access to it.

If a user forgets their password, they may retrieve or reset it via the function available on the website www.allocab.com.

2. Cookies and Web Beacons

2.1 Cookies

A “cookie” is a small file stored on the user’s device that saves information about browsing behavior on ALLOCAB’s website or applications. Cookies help authenticate users, remember preferences, analyze traffic, personalize content, and improve advertising performance.

Cookies can be “session cookies,” which are deleted when the browser is closed, or “persistent cookies,” which remain active after closing the browser.

2.1.1 ALLOCAB Cookies

ALLOCAB uses cookies to recognize repeat visits to its Platform and personalize services. Cookies do not identify users personally and do not constitute Personal Information.

2.1.2 Third-Party Cookies

When accessing the Platform, one or more cookies from partner companies may be placed on the user’s device to identify interests, analyze browsing behavior, and tailor advertising outside the Platform.

ALLOCAB does not control these cookies but ensures that its partners comply with applicable privacy laws and data protection standards.

2.1.3 Cookie Management

Users can manage cookies at any time through their browser settings (to refuse, allow, or delete cookies).

Each browser provides a specific process:

On mobile devices, cookie management is accessible via the settings of Safari™ or Android browsers.

Please note that disabling certain cookies may affect Platform functionality.

2.2 Web Beacons

Some web pages may contain “web beacons” used to count visitors or provide analytical indicators to ALLOCAB and its partners. The data collected via web beacons is strictly anonymous and used for statistical purposes only.

2.3 Hyperlinks

Any hyperlink redirecting to secondary pages of www.allocab.com is strictly prohibited without ALLOCAB’s prior written consent.
Upon request, ALLOCAB reserves the right to require the removal of any such link.