Private drivers in Gare d'Austerlitz in advance
24/7

Whether you want to check driver availability, simulate a fare, or get a quote without booking, Allocab always shows the fixed price of your ride as soon as trip details are entered.

From the Allocab mobile app (iOS and Android):

1. Open the Allocab app.
2. Enter your pickup and drop-off addresses.
3. Choose the date and time of the ride (immediate or scheduled).
4. The price is displayed automatically based on the selected vehicle type.
5. You can proceed with the booking or simply exit the screen if you were just estimating.

From the website www.allocab.com:

1. Go to www.allocab.com.
2. Enter your pickup and drop-off addresses.
3. Select the date and time of the ride.
4. Click the “Check prices” button.
5. Prices are displayed for each available vehicle type (including Vao).

Prices are fixed and guaranteed once booked (unless the route is changed during a free ride).

Have a promo code? You can add it during the booking process (insert a screenshot to show the promo code field).

Allocab offers several vehicle types to suit all your needs, whether it’s for a daily ride, a business trip, or a specific transport requirement.

Go to allocab.com or the Allocab app:

1. Enter your pickup and drop-off addresses, date, and time.
2. Click “Check prices.”
3. Compare the different vehicle types offered and choose the one that best suits your needs.

Tip: If you are carrying multiple pieces of luggage or traveling in a group, opt for a Van. If you’re in a hurry in the city, consider a Moto-taxi.

At the station or airport, the exact pickup location depends on the information you provide when booking your ride.

How is the pickup point determined?

• If you provide a flight or train number, a precise meeting point is automatically suggested during booking.
• If you don’t provide this information, the default meeting point is listed below.
• You can view this location at any time in your booking details.

Where can I check my pickup point?

• From the mobile app: Open the Allocab app, go to “Bookings,” select the relevant ride, then click “Details.”
• From the website: Log in to your account at www.allocab.com, click on the “Bookings” tab, then select the relevant ride.

What happens if your flight or train is delayed? Allocab can automatically adjust your pickup time, provided you entered your flight or train number when booking.

What are the waiting conditions at train stations or airports?

If your flight or train number is provided:

• The pickup time is automatically adjusted according to real-time data.
• 5 minutes of free waiting for a Sedan.
• 10 minutes of free waiting for Business Sedan, Van, and Moto-taxi.

Beyond the free waiting time:

• €0.35/min for Sedan.
• €0.46/min for Business Sedan, Van, and Moto-taxi.

Additional waiting is subject to driver availability, and the driver may refuse to wait beyond the free minutes.

If no flight or train number is provided:

• The driver waits 5 minutes free of charge.
• Beyond that, waiting fees apply according to the vehicle type.
• As always, continuing to wait is at the driver’s discretion.

How to enter my flight or train number:

From the website www.allocab.com:

1. Click on the “Pickup” field.
2. Select “Train stations” or “Airports.”
3. Choose the pickup location.
4. Enter your flight or train number.
5. Specify the estimated time to exit after arrival (e.g., baggage claim).
6. Confirm and proceed with your booking.

From the Allocab mobile app:

1. In the “Where to pick you up” field, select “Train station” or “Airport.”
2. Choose the pickup location.
3. Enter your flight or train number.
4. Specify the estimated time after arrival.
5. Continue and finalize your booking.

For any questions, contact our Customer Service: serviceclient@allocab.com.